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PRIVACY POLICY
Based on the NTT Group information security policy, we at goo recognize the importance of personal information and the need to protect such information. To provide appropriate protection, we have instituted the following privacy policy:
1.Specified Purpose of Use
When we collect personal information, we will specify the purpose of use and collect information only within a defined scope necessary to achieve such purposes. Additionally, if we change the purpose of use, we will do so only in a manner that is reasonably deemed to be closely related to the original purpose of use.
2.Restrictions on Purpose of Use
We will handle the personal information we collect only within the scope necessary to achieve the specified purpose of use. When we wish to use personal information for a purpose beyond the original purpose of use, we obtain prior approval. However, we may use such information beyond the specified purpose when required by law or if it becomes necessary to prevent personal harm or for the protection of safety and property, etc.
3. Collection of Personal Information by Proper Means
We will collect personal information by lawful and fair means.
4. Notification of Purpose of Use for Collection
When we collect personal information, we will provide notice of the purpose for which such information will be used. We will do the same when collecting written information. When we make changes to the purpose of use, we will notify our customers of such changes or make public.
5.Securing the Accuracy of Data Contents
We will continuously strive to keep personal data accurate and current within the scope necessary to achieve the purpose of use.
6. Security Control Measures
We will implement security control measures to prevent the disclosure, loss or destruction of personal data, and to ensure the safe handling of such data.
7. Employee Supervision
In order to ensure data security, we will provide necessary and appropriate supervision to our employees who handle personal data.
8. Outsourcing Supervision
We may outsource the handling of collected personal data to achieve the purpose of use. In such cases, we will select providers that are considered by goo to handle personal information properly. We will supervise such providers under contract to ensure compliance with all necessary provisions to protect private information.
9. Sharing Personal Information with Third Parties
When we share personal information with a third party, we will obtain prior customer consent. However, we may share information without prior consent when required by law, or if it becomes necessary to prevent personal harm, or for the protection of safety and property, etc. Additionally, a party shall not be construed as a “third party” if the party receives personal information in the following cases:
- When all or a portion of the handling of personal data is outsourced to such party within the scope necessary to achieve the purpose of use.
- When personal data is transferred to such party in conjunction with the succession of our business through a merger, or for other reasons.
- When personal data is to be used jointly with a third party, and information is made available to the customer regarding the items of personal data to be shared, the parties with whom the data will be shared, the purpose for which the data will be used and the name and title of the individual responsible for managing such data.
10.Publishing Matters Regarding Personal Data
We will specify in our service policy the following information regarding the personal data we collect:
- Name of company handling personal information
- Purpose of use
- Procedures necessary for disclosure or correction of personal data or to request discontinuation of use, etc. (including the method of disclosure if not provided in writing)
- Contact for inquiries
11.Disclosure of Personal Data
When a customer requests that we disclose his or her personal data, we will respond promptly. However, in the following situations, we may not disclose all or a portion of such data:
- When there is a risk of personal inquiry or property damage to the customer or another person or where other rights would be placed at risk.
- When there is a risk of significant obstruction to the proper operation of our business.
- When such disclosure would violate the law.
- There will be a fee charged if we accept a user’s request for disclosure.
12.Correction of Personal Data
When we receive a request from a customer for correction, addition or deletion of his or her collected personal data, we will investigate the request promptly and take appropriate steps based on the results of our investigation.
13.Discontinuing Use of Personal Data
When we receive a request from a customer to discontinue use of, or delete, his or her personal data, we will investigate the request promptly and will take appropriate steps based on the results of our investigation.
14.Contact Information
We welcome user inquiries and will respond promptly to questions, comments and complaints regarding personal information.
< Contact Address >
NTT-Resonant Inc.
4-1-8F Granpark tower Shibaura 3-chome Minato-ku, Tokyo Japan
E-mail: personaldata@nttr.co.jp
* This contact is for inquiries regarding personal information only.
15.Administrative System
We have an administrator responsible for managing personal information and implementing necessary protective measures. We also make efforts to maintain and improve the protection of personal information by periodically conducting in-house audits.
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